Playbook and Resource Guide
A Guide for Impact Volunteering in Your City
Impact Volunteering is a strategy that engages citizen volunteers to identify and solve public problems alongside municipal government. It is a participatory process in which citizens and city officials develop a shared vision, set short- and long-term goals for their community, and then work together to achieve those goals. As partners, they communicate throughout the process and reflect on their work — discussing and evaluating what they have done and holding themselves accountable for results. Read the guide to learn more.