The City of Miami, known as the “Gateway to the Americas” is the second largest municipality in the State of Florida. It is also among the poorest cities of its size in the country. Only an estimated 69 percent of its citizens are in possession of a high school diploma, and only 23.6 percent go on to earn a bachelor's degree or higher education degree. Miami is one of three cities to have taken part in the Chief Service Officer Leadership Initiative. Through this program, the city installed a Chief Service Officer who developed the first citywide service plan. This plan engages with citizens to address challenges with educational attainment through use of the Cities of Service Graduation Coaches Blueprint and the city's Education Success initiative.
Miami has been a member of the Cities of Service coalition since 2010, when Mayor Tomás Regalado signed the Declaration of Service.
Mayor Tomás Regalado
In November 2013, Tomás Regalado was reelected as mayor of Miami. Through the adoption of the City's 2014 Strategic Plan, Mayor Regalado focuses his efforts on public safety, clean and beautiful neighborhoods, growth and development, education and economic access, culture and recreation, and efficient and effective government.
Chief Service Officer Raul Hernandez
In Miami, Chief Service Officer Raul Hernandez coordinates local volunteer initiatives and synchronizes these efforts with the city’s strategic plan to support the mayor’s vision to improve education indicators. Hernandez aims to enhance volunteer participation by enlisting community partners that can create enthusiasm within their constituencies, identify resources, and engage the community at large.