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Guide

Our Citizen Engagement Model

In five steps, our citizen engagement model helps city leaders to build more vibrant communities with support from their citizens. Throughout the process, these steps strengthen trust between citizens and city leaders and help to sustain engagement and participation. Download the infographic to see how this model comes to life.

1. Start With City Leadership
Mayors and other city leaders must be involved for effective and authentic citizen engagement.

2. Identify a Challenge
City leaders are uniquely positioned to identify challenges that impact the city at large.

3. Deliberate With the Community 
Better solutions are unearthed when citizens and city leaders come together.

4. Get to Work
When city leaders and citizens collectively take action, stronger results are generated and trust is built.

5. Show Impact
With real results, city leaders can celebrate success and fuel further citizen engagement.